Put Your Business On Track For Success! Tip #21 – The Key Factor to Obtaining & Keeping Customers

“Your nonverbal communication is as important as your verbal communication. The impression you make will come as much from what you don’t say as from what you do say.”

Communication from the beginning of time has always been a key factor to doing business, but are you aware of the tremendous impact that your ability to communicate offline and online has on your success?

I REALLY believe that because we are bombarded with messages, noise, advertisements, and overwhelmed with information, that the only thing that will break through the clutter is the context you create and communication you have with your prospects and customers.

Action Step: Pick five communication vehicles from the list below and execute on them:

  • Website
  • Blog
  • Comments
  • Social Media
  • LinkedIn groups
  • Forums
  • Podcast
  • Speeches
  • Press kits
  • Trade show booths
  • Signage
  • Billboards
  • Delivery vehicle
  • Business cards
  • Brochures
  • Postcards
  • Newsletter
  • Presentations
  • On-hold messages
  • Packaging
  • Videos
  • Articles
  • Press Releases
  • Radio Interview

 

 

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