The Ultimate Goal of Customer Service

Yesterday, I had to visit a optometry office to pick up some contacts that were supposed to be shipped 2 two weeks ago. Now, obviously I had been in contact with this firm for the past two weeks asking them why they haven’t shipped yet and if I had to come pick them up would Read more about The Ultimate Goal of Customer Service[…]

The Best Way to Attract Followers and Keep Customers

It turns out in this connected economy, what people gravitate and relate to, is those who give of themselves. That “It is more blessed to give than to receive” (see Acts 20:35) is the best way to attract followers and when you lead by serving and by giving, people follow. The best way to keep a customer is Read more about The Best Way to Attract Followers and Keep Customers[…]