Your Company’s Worst Enemy is Happy Customers

Of course, sometimes you are your own worst enemy, but I have seen something that is your company’s worst enemy. It’s the mindset of we have happy customers. We want to keep them happy. People who are happy are your company’s worst enemy. I recently witness the destruction of a company, they fell behind in technology and in the marketplace so Read more about Your Company’s Worst Enemy is Happy Customers[…]