The Future of the Retail Brick-and-Mortar: It’s Personal (Infographic)

Patrick McFadden

The key to keeping brick-and-mortar relevant to shoppers lies in putting customers at the center of your business model—personalize service.

That’s one of the main findings from research compiled by Medallion, a retail agency based in New York. The data breaks down different categories of shopper as well as tips to increase engagement and awareness. Take a look at their findings to see what tips you can use in your business.

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