If your
home service marketing strategy plan relies on weather to hit your targets, you don’t have a plan — at least not one that will keep your home service business thriving in the long run.
I’m not here to sugarcoat things. Too many home service business owners are sitting idle, hoping that Mother Nature will give them a boost…
- Roofers are banking on hailstorms.
- HVAC companies are counting on heatwaves.
- Plumbers are waiting for cold snaps.
- Landscapers praying for heavy rainfall
- Pest control companies hoping for a mild winter
- Window installers anticipating strong winds
Sure, a big storm or heatwave can lead to a temporary surge in profits, but let’s be real:
The weather is unpredictable. 🌦️
And if you’re betting on it, so is your revenue.
What happens when the storms don’t come? When the temperature stays mild? Your phones stop ringing, and leads dry up.
And that’s when the panic sets in:
“What if the weather doesn’t cooperate this year?”
That’s the wrong question.
The real question is:
“How can I ensure my business grows steadily, no matter the season?”
Don’t blame the weather. 🌤️
And don’t wait until your revenue starts to plummet before you take action.
If you’re reading this on a Sunday, you might be wondering why I chose today to share this message. (I’m not here to spread fear — I’m here to help you prepare.)
This weekend, I had several conversations with Home Service CEOs and owners who are worried about the possibility of unpredictable weather. 📉
So, how do you get your home service business ready to generate revenue all-year-round?
My advice: Focus on these 10 key areas:
1. Diversify Service Offerings
- Offer Year-Round Services: Include services that are not tied to specific weather conditions.
- Example: GreenThumb Landscaping offers traditional lawn care and garden maintenance. To avoid weather dependency, they add indoor plant care services and landscape design consultations. These services are popular during the winter months when outdoor work slows down.
- Expand to Different Markets: Consider offering services that cater to both residential and commercial clients. Commercial clients may have year-round needs that are less weather-dependent.
2. Enhance Operational Flexibility
- Cross-Train Employees: Ensure your team is trained to handle a variety of tasks, allowing you to shift focus based on weather conditions.
- Example: Smith Home Services, specializing in exterior painting, cross-trains their team in interior painting and drywall repair. On rainy days, they shift to indoor projects, maintaining a steady workflow regardless of the weather.
- Use Weather Forecast Tools: Invest in reliable weather forecasting tools to plan your schedules more effectively. This allows you to maximize good weather days and minimize downtime.
3. Implement Strategic Scheduling
- Prioritize Projects: Schedule weather-sensitive projects during favorable weather periods and plan non-weather-dependent tasks during the off-season.
- Example: Elite Roofing Co. uses advanced weather forecasting tools to schedule roof installations during dry spells. They prioritize roof inspections and minor repairs during potential rainy weeks and schedule larger projects when clear weather is predicted.
- Flexible Contracts: Offer clients flexible scheduling options, allowing you to adjust service delivery based on weather conditions without disrupting the overall project timeline.
4. Utilize Technology
- Online Services: Consider adding virtual consultations, design services, or other online offerings that can be performed regardless of weather.
- Example: HomeSafe Inspections offers virtual home inspection consultations through their website, where clients can walk through issues with an inspector via video chat. This service is available regardless of weather conditions, ensuring consistent business flow.
- Automated Scheduling: Use software to automatically reschedule appointments based on weather forecasts, minimizing disruptions for your clients.
5. Build a Strong Referral Network
- Partner with Other Trades: Develop relationships with companies that offer complementary services. If weather impacts your ability to work, you can refer clients to partners, and they can do the same for you.
- Example: QuickFix Handyman partners with local HVAC companies and plumbers. During severe weather that limits their usual work, they refer clients needing urgent repairs to these partners, receiving reciprocal referrals during better weather conditions.
6. Adjust Marketing Strategies
- Seasonal Promotions: Create promotions that align with different seasons, encouraging clients to take advantage of services during typically slow periods.
- Example: Perfect Lawn Care creates a seasonal promotion called "Spring Tune-Up Special," offering discounted services in early spring. They educate customers on preparing their lawns for the growing season, securing business before their peak season begins.
- Education: Educate your clients on the importance of year-round maintenance and services, even during off-peak seasons.
7. Develop a Recurring Revenue Model
- Maintenance Contracts: Offer maintenance packages that require regular visits, ensuring steady income even when weather conditions might otherwise reduce demand.
- Example: Bright Interiors introduces a "Quarterly Home Maintenance Plan" where clients pay a flat fee for regular inspections and minor repairs every three months. This plan ensures income throughout the year, including slower seasons.
- Subscription Services: Introduce subscription-based services that provide consistent revenue streams regardless of the weather.
8. Optimize Cash Flow Management
- Save for Off-Season: Plan for cash reserves to cover expenses during off-seasons or periods of weather disruption.
- Example: Sunshine Window Cleaning sets aside a portion of their income during the busy summer season to cover expenses during the winter months. They also invest in a small snow removal service to keep revenue flowing during the off-season.
- Diversified Income Streams: Invest in other ventures or services that can provide income when your primary services are impacted by weather.
9. Focus on Indoor Services
- Interior Projects: If your business includes both indoor and outdoor work, promote interior projects more heavily during times when weather conditions could impact outdoor work.
- Example: All-Season Construction heavily promotes their basement finishing and interior remodeling services during the winter, when outdoor construction work slows. This focus keeps their crews busy year-round.
- Emergency Services: Offer emergency services that clients may need regardless of weather, such as plumbing or HVAC repairs.
10. Customer Communication
- Transparent Communication: Keep clients informed about potential weather-related delays and how you plan to manage them. This builds trust and helps manage expectations.
- Example: Secure Home Fencing sends out a "Weather Watch" email newsletter to clients, informing them of potential weather delays and offering tips on how to protect their fences during severe weather. This proactive communication builds trust and reduces customer frustration during weather-related disruptions.
- Proactive Scheduling: Reach out to customers before expected weather disruptions to reschedule or adjust their services, demonstrating proactive customer care.
Here’s how this might play out in, say, a home improvement company.
Horizon Home Improvements is a company that typically offers exterior home improvement services like deck building and siding installation. To avoid the slowdown during rainy seasons, they:
- Diversify by offering interior home renovations like kitchen and bathroom remodeling.
- Cross-train their carpenters to handle both indoor and outdoor projects.
- Use
weather forecasting tools to plan their project schedules, prioritizing exterior work during dry periods.
- Implement
online design consultations for clients who want to plan projects without in-person meetings.
- Partner with a local plumbing company to refer clients during off-seasons.
- Run a
winter special for interior remodeling, marketed heavily in the fall.
- Offer a
monthly maintenance subscription for gutter cleaning and minor repairs.
- Save a portion of their peak season earnings to cover slow periods.
- Heavily promote
interior work in winter to keep their teams busy.
- Send regular updates to clients about how weather might affect their projects and provide alternative solutions.
By integrating these strategies, Horizon Home Improvements successfully maintains a steady workflow and revenue stream year-round, regardless of weather conditions.
When it comes to preparing for tough times and unpredictable weather, stop chasing the “idea of the week.” It’s time to build a solid plan and stick to it. ✅